Terms of Service
This website (Site) is operated by Robot Specialist Pty Ltd . Throughout the Site the terms “we”, “us” and “our” refer to Robot Specialist Pty Ltd. Your access to and use of the Site, including your order of products through the Site, is governed by these terms and conditions of purchase (Terms).
You are required to read these Terms before accessing or using the Site.
By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence or if you are under the age of consent then you must obtain your parent or guardian’s consent before accessing and using the Site.
In addition to agreeing to these Terms (which govern the placement of an order), you agree to comply with our Terms of Use of the Site and such Terms of Use are incorporated herein.
We reserve the right to refuse the supply of products to anyone for any reason at any time.
All orders placed through this Site for a product is done so in accordance with these Terms and constitutes an offer by you to purchase the particular product for the price shown on the Site at the time you place the order. All orders are subject to availability and acceptance of the offer contemplated herein.
You agree to provide current, complete and accurate information for all orders placed on this Site. You agree to promptly update your information, including your email, so that we can complete your order and contact you as needed.
Your offer to purchase any product at the displayed price includes being responsible for delivery charges which will be calculated and shown at checkout. Prices are inclusive of any relevant GST.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email only constitutes an acknowledgment and does not constitute acceptance of your offer.
Each accepted offer to purchase products through this Site constitutes a separate legally binding agreement between you and us for the supply of those products. For each accepted offer we will supply you with the ordered products in accordance with these Terms.
The Site may contain errors or inaccuracies and may not be complete or current and we reserve the right to correct any such errors and/or refuse to fill any orders that you may have placed based on incorrect information on the Site. Should we discover an error in the price or payment of any products which you have ordered, we will inform you of this as soon as possible.
Any rejected offers to purchase products will be notified to you in a timely manner and any moneys paid by you will be refunded.
We will only deliver products ordered through this Site to any location in mainland Australia and Tasmania. We reserve the right to refuse to deliver to any other location. The delivery fee to deliver your order to your nominated delivery address will be displayed to you when you place your order.
Risk and title to the products passes to you on the date and time of delivery.
We may cancel any part of an order at any time including where the products in that order are not available, or where there is an error in the processing of your order, or where there is an error in the price or any other relevant information displayed on the Site at the time of the order. You will receive notice of any such cancelled order in a timely manner. We will refund the amount paid by you for any order cancelled by us where applicable.
You are entitled to cancel an order by contacting customersupport@robotspecialist.com.au or calling 1300 697 049 during our set business hours at any time prior to the dispatch of that order. You will be entitled to a full refund of moneys paid.
We do not accept a request to return and refund purchased goods where you have simply changed your mind, made a wrong selection or have simply found the goods cheaper elsewhere.
If you wish to return a product that is not damaged then you may return the product in all original packaging but you acknowledge that we will not refund any delivery charges in the absence of damage. We will only refund the delivery charges if the products are determined to be faulty and the fault did not arise through any misuse, abnormal use or negligent use of the products. For further information, please see our Returns Policy here.
Where you are entitled to a refund of your payment we will use our best endeavours to process your refund within a timely manner. Your funds will be refunded back to the same method of payment you used to make your online purchase.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For further information, please see our Returns Policy below.
Where any law implies any term in this agreement and such term is prohibited from exclusion or modification by us, then the term is taken to be included in this agreement. However, our liability for breach of such term will be, if permitted by law, limited to one of the following remedies (at our option): (a) In the case of information, the resupply of the information; (b) in the case of services: the resupply of the services; or the payment of the cost of resupply; and (c) in the case of goods: the replacement of the goods, the supply of equivalent goods, the repair of the goods; the payment of the cost of replacing the goods (or of acquiring equivalent goods), or the payment of the cost of having the goods repaired.
Subject to any prohibitions under any applicable law, we exclude all implied terms and warranties whether statutory or otherwise, relating to the Site or the subject matter of this agreement. Subject to anything mentioned hereinbefore, we will not be liable to you for indirect and consequential loss (including without limitation for loss of revenue, loss of profits, failure to realise expected profits or savings and any other commercial or economic loss of any kind) or loss or corruption of data, in contract, tort, under any statute or otherwise (including negligence) arising from or connected to the use or inability to use the Site, the information contained on the Site and this agreement. OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You acknowledge that the Site is provided “as is” and that we do not make any warranty or representation of any kind, express or implied as to the suitability of the Site, in respect to any information, content and materials contained in the Site or a products for any purpose.
Our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.
We may, in our absolute discretion, change these Terms from time to time. We recommend that you read these terms carefully each time you use this Site or purchase a product through this Site.
We will not be liable for any delay in performing any of their obligations if such delay is caused by circumstances beyond our reasonable control, including but not limited to, failure of or interruption in the provision of essential services such as electricity supply, bank payment systems or postal deliveries.
If the whole or any part of a provision of this agreement is void, unenforceable or illegal in a jurisdiction it is severed for that jurisdiction. The remainder of this agreement has full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected.
This agreement is governed by the laws of Victoria, Australia. Each party submits to the non-exclusive jurisdiction of the courts thereof.